If you made a purchase with an installment plan (i.e. If you are entitled to a replacement or refund due to defects, we will replace the product or refund the purchase price, using the original method of payment. If you receive a defective item or would like additional proof of authenticity, please contact us at with your order number and request within 2 days of receipt. We do not accept returns on handbags, clothing, shoes and accessories. Once an order is submitted for processing, it is considered FINAL SALE. We do not offer international shipping at this time. We ship all items via USPS, with expected delivery between 3-5 business days. My Green Collection will attempt to accommodate special requests for shipping, however, it is the sole responsibility of the customer to understand our shipping procedures.Īll items are shipped within 2 business days of receiving cleared payment. Please, read our full Shipping and Return Policy: USPS rates calculated on the weight of your shopping cart items.Īll rates calculated on the weight of your shopping cart items. Shipping charges for your order will be calculated and displayed at checkout. Note that delivery delays can occasionally occur. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Please allow additional days in transit for delivery. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Orders are not shipped or delivered on weekends or holidays. Orders placed on weekends and holidays are processed within 1-2 business days. USA Domestic Shipping PolicyĪll orders placed Monday to Friday until 5pm will be processed on the same day. The tracking number will be active within 24 hours. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
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